Ocean Place Resort and Spa

  • Restaurant Server

    Job Locations US-NJ-Long Branch
    Posted Date 2 weeks ago(5/13/2019 9:29 AM)
  • Overview


    The Food & Beverage department is responsible for providing exceptional dining experiences and food and beverage services through our restaurants, Tiki bar, and in-room dining outlets.

    F&B Join our Team


    Job Summary:

    The Outlet Server offers superior service to guests with complete knowledge of food and beverage menus, while efficiently performing a variety of food service and cleanup activities. The outlet server may be positioned in the restaurant, lounge, beach service, or in-room dining areas.


    Essential Job Functions:

    • Provides the highest quality of service possible to guests in an efficient and courteous manner.

    • Effectively communicates food and beverage menus in an informative and friendly manner.

    • Assists in setting up for service before the shift starts.

    • Waits on tables, promptly taking customer's food and drink order.

    • Serves food and beverages to guests; maintaining the flow of food orders in and out of the kitchen.

    • Ensures all guest contact is professional, friendly, and courteous, maintaining a commitment to guest satisfaction; maintains eye contact, smiles, and engages in polite conversation if time permits.

    • Communicates meal requirements, allergies, dietary needs, and special requests to the kitchen.

    • Checks guest identification for the purchase of alcohol.

    • Refills customers’ beverages and accommodates requests for condiments, food items or tableware.

    • Accurately prepares itemized checks and handles cash/credit transactions.

    • Cleans, stocks, and maintains the workstations throughout the shift.

    • Follows all safety and sanitation policies.

    • May assist in escorting guests to tables, setting up and clearing tables.

    • Performs related duties as requested by a manager at any time.


    Education, Experience and Skill Requirements:

    • One to two years of experience as a Server in a restaurant or full-service hotel is required.

    • Must be at least 18 years of age to serve alcoholic beverages.

    • Knowledge of Micros or similar food & beverage software helpful.

    • Must be able to obtain and retain an ABC License with the town of Long Branch.

    • Must have basic math skills. Ability to accurately process cash transactions required.

    • Must be able to work outdoors; exposed to all weather conditions including wind, rain, or varying temperatures.

    • Knowledge of federal, state, and local liquor laws.

    • Ability to work in a team environment.

    • Ability to communicate effectively with guests and staff verbally and in written form.

    • Alcohol Awareness Certification (TIPS Training), CPR and Food Handlers certification a plus.

    • Must be able to work a flexible schedule including nights, weekends, and holidays.

    Physical Qualifications:

    • Requires the ability to bend, twist, and stand to perform normal job functions.

    • Must be able to stand for extended periods of time.

    • Must be able to carry large and heavy trays on a continuous basis throughout a shift.

    EOE, Drug Free Environment


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