SPRING 2019 EMPLOYMENT
The Food & Beverage department is responsible for providing exceptional dining experiences and food and beverage services through our restaurants, Tiki bar, and in-room dining outlets.
The Outlet Server offers superior service to guests with complete knowledge of food and beverage menus, while efficiently performing a variety of food service and cleanup activities. The outlet server may be positioned in the restaurant, lounge, beach service, or in-room dining areas.
Essential Job Functions:
Provides the highest quality of service possible to guests in an efficient and courteous manner.
Effectively communicates food and beverage menus in an informative and friendly manner.
Assists in setting up for service before the shift starts.
Waits on tables, promptly taking customer's food and drink order.
Serves food and beverages to guests; maintaining the flow of food orders in and out of the kitchen.
Ensures all guest contact is professional, friendly, and courteous, maintaining a commitment to guest satisfaction; maintains eye contact, smiles, and engages in polite conversation if time permits.
Communicates meal requirements, allergies, dietary needs, and special requests to the kitchen.
Checks guest identification for the purchase of alcohol.
Refills customers’ beverages and accommodates requests for condiments, food items or tableware.
Accurately prepares itemized checks and handles cash/credit transactions.
Cleans, stocks, and maintains the workstations throughout the shift.
Follows all safety and sanitation policies.
May assist in escorting guests to tables, setting up and clearing tables.
Performs related duties as requested by a manager at any time.
Education, Experience and Skill Requirements:
One to two years of experience as a Server in a restaurant or full-service hotel is required.
Must be at least 18 years of age to serve alcoholic beverages.
Knowledge of Micros or similar food & beverage software helpful.
Must be able to obtain and retain an ABC License with the town of Long Branch.
Must have basic math skills. Ability to accurately process cash transactions required.
Must be able to work outdoors; exposed to all weather conditions including wind, rain, or varying temperatures.
Knowledge of federal, state, and local liquor laws.
Ability to work in a team environment.
Ability to communicate effectively with guests and staff verbally and in written form.
Alcohol Awareness Certification (TIPS Training), CPR and Food Handlers certification a plus.
Must be able to work a flexible schedule including nights, weekends, and holidays.
Requires the ability to bend, twist, and stand to perform normal job functions.
Must be able to stand for extended periods of time.
Must be able to carry large and heavy trays on a continuous basis throughout a shift.
EOE, Drug Free Environment